Elevate your business with SparklesLab, your hospitality consultant based in Hong Kong, dedicated to enhancing the customer experience.
CREATE. INSPIRE. SPARKLE.
As your hospitality expert, my mission is to add value to your business through creating tailor-made customer experiences and fostering strategic partnerships. My passion for hospitality drives me to reimagine your customer journey, craft outstanding experiences and build out-of-the-box concepts. I manage projects to boost your brand image while strengthening the loyalty of your customer base and drive sustainable growth.
EXPERTISE.
Unique Experience Creation
Transforming your customer experience by creating “wow” experiences that will amaze your customer base and differentiate you from the competition.
Partnership Creation
From identifying purposeful partners to managing long-lasting relationships that lead to successful collaborations, I help foster the right partnerships to upscale your services.
Events management
From event conceptualization to execution, I manage every aspect like a conductor—planning, decorating, entertaining, budgeting, and much more.
Project management
Supporting your vision with my sparkles to boost revenue and optimize resources, I manage your projects with a hospitality approach, bringing out-of-the-box ideas to life.
